If you’ve been working in the cruise ship industry for, say, 10 or 15 years, you’ve almost certainly noticed some changes to cruise ship technology.
Prior to the late 1990s, or perhaps even the early part of the 21st century, for instance, most ship pursers were still keeping the majority of their financial records on actual paper.
A cruise line’s marketing manager spent a good portion of their day working the (land line) phones in those days, long before Facebook or Twitter have even been conceived. A housekeeping administrative assistant carried her marching orders around on a clipboard, not a tablet computer. A shore excursion manager was forced to find a payphone if something went wrong, and a call back to the ship was deemed necessary. Today, they wouldn’t dream of walking onto land without a fully charged smartphone.